The Continental Monthly, Vol. 6, No 3, September 1864

The crude notions of the respective rights of meum and tuum furnished the 'help' graduated by such an institution, may be imagined.

Some pains are occasionally taken to provide a regular customer, whose patronage it is desirable to retain, with a good servant, but generally all is fish that comes to their net. The business is now in such ill odor that intelligence-office servants are proverbial for worthlessness and all the worst qualities of the class. I have known a thief, a drunkard, and a vixen to be sent from one of these offices in succession, the victimized housekeeper finally begging that no more be sent, preferring to let the retaining fee go, than to be pestered any further. It is well known that the more decent and self-respecting of the class of domestics rarely, now, enter their names upon the books of intelligence offices. Indeed, such seldom have occasion to seek places; if they do, they usually prefer to advertise.

In this employment-agency business a radical reform is needed. A respectable and conscientious man at the head of such an institution, managing it upon the principle that it is just as much his interest to furnish the employer with a good servant as to provide the servant with a good place, would be truly a public benefactor. In this, as in all other kinds of business, honesty would be found the best policy. It is a base imposition to recommend as good a servant who is known to be bad, and it is just as dishonest to recommend as good one whose character is totally unknown. It should be the business of every purveyor of household 'help' to ascertain, by rigid investigation, the characters and qualifications of those who apply for places; and they should steadily refuse to have anything to do with any they cannot honestly recommend. This, we repeat, they would speedily find their best policy. In this way, and this only, can they win back the confidence and patronage of the public; and they would soon find that the worthless characters who now constitute their main stock in trade, would be superseded by a much better class. There would be another important benefit to the servants themselves in such a course. In an office thus conducted, the known necessity of being able to show a clean record in order to procure a place, would reform many a bad servant, who now, knowing that her twenty-five cents will procure her a place (and no questions asked by the agent, so that he need tell no lies), has no incentive to improvement or good conduct. There would soon be a rivalry among servants as to who should stand highest upon the roll of merit.

The fault which has been before alluded to under the name of 'independence,' deserves more special mention than I have yet given it. It is probably the most exasperating, as it is the most general of all the failings of servants. It makes the timid and sensitive housekeeper a slave in her own house. No matter how grave may be the offences of her hired girl, she must bear them in the meekest silence. Even the most friendly advice, conveyed in the blandest possible tone, is often declined with freezing dignity or repelled with tart resentment. The cook who makes a cinder of your joint, or sends you up disgusting slops for coffee, or the laundress between whose clean and soiled linen you are puzzled to choose, has almost invariably the reply, uttered with a majestic sternness that never fails to crush any but a veteran and plucky housekeeper: 'This is the first time any mistress ever found fault with my cooking (or washing), and I have always lived with the best families, too.' The cutting emphasis with which this point of the 'best families' is pushed home, is familiar to nearly every housekeeper. It was scarcely a departure from sober truth in the lady who, on being asked if she kept a hired girl, replied that she had an Irish lady boarding with her, who occasionally condescended, when she had nothing of more consequence to do, to help a little in the work of the family. An amusing trifle is going the rounds of the papers, which well hits off, and without much exaggeraration, the self-assumed prerogatives of the servant girl of our great cities:

"Now, Miss Bradford, I always likes to have a good, old-fashioned talk with the lady I lives with, before I begins. I'm awful tempered, but I'm dreadful forgivin'. Have you Hecker's flour, Beebe's range, hot and cold water, stationary tubs, oilcloth on the floor, dumb waiter?' Then follows her planned programme for the week: 'Monday I washes. I'se to be let alone that day. Tuesday I irons. Nobody's to come near me that day. Wednesday I bakes. I'se to be let alone that day. Thursday I picks up the house. Nobody's to come near me that day. Friday I goes to the city. Nobody's to come near me that day. Saturday I bakes, and Saturday afternoon my beau comes to see me. Nobody's to come near me that day. Sunday I has to myself."

I have now pointed out some of the principal faults of servants, and indicated what I believe to be some of the causes of those faults. Alluding, in passing, to some influences which it seems to me might be made available in correcting some of these faults, I have yet to mention what I conceive to be the most important reason of all for the general worthlessness of the class under consideration. And in noticing this I shall necessarily couple with that notice some suggestions which I firmly believe, if put into practice, will be exceedingly beneficial in producing the reform we all so ardently wish for. And I feel the less hesitation in saying this, because they are based upon no theory of my own devising, but upon principles which are everywhere recognized and acted upon, except, singularly enough, in the conduct of our domestic affairs. To be brief, then, I attribute the greatest of the evils of our system of domestic service to a want of business management in our domestic affairs.

A wife, in the truest sense, is her husband's most important business partner—his partner in a more complete and comprehensive sense than any other he can have. It is not, as many seem to imagine, the business of the wife to spend the money the husband earns. She is as much bound to forward the mutual prosperity as he is. The household is her department of the great business of life, as her husband's is the store, the manufactory, or the office. Her department does not embrace the conduct of great enterprises, bargains, speculations, etc.; she has only to remember and act upon the brief, simple maxim: 'A penny saved is a penny earned.' In this way she can greatly advance the common weal. If she fails to act constantly upon this principle, she is an unfaithful and untrustworthy partner, and is as much, to blame as if her husband were to neglect his stock, his shipping, his contract, or his clients. Why should the husband be expected to manage his part of the business upon sound and correct business principles—system, responsibility, economy—while his helpmeet is letting hers go at loose ends, with a shiftlessness which if he should emulate would ruin him in a year?

Now what is the principle upon which every good business man manages his affairs? Why, simply that of sovereignty. In his domain his will is law, and no employé dare question it. He has to deal with the male counterparts of Bridget and Catharine, as porters, laborers, sometimes as cooks and waiters; but he has no trouble. The 'independent' man soon goes out of the door. If he be a manufacturer, he does not allow his employés to help themselves to his stores and material. He keeps, if he is a sensible man, his stock under lock and key, and exacts a rigid accountability in their use. What is to prevent the introduction of just such a system of accountability in the family economy? 'Why,' say many housekeepers, 'we would not dare to lock up our butter, and eggs, and flour, and sugar; we could not keep a girl a day if we doled out our stores and held our servants responsible for their economical use.' But, dear, doubting mesdames, your business partner does this every day, and we should like to see the clerk or apprentice who would even 'look black' at him for doing it. Perhaps your business partner has to employ girls; if so, he has many Irish among them; don't they stand his manner of doing business, without grumbling? If they don't, they find another shop, that's all. Suppose this case: A manufacturer of jewelry reasons as you do. He says: 'I cannot keep my hands satisfied unless I give them free access to my stock of gold, silver, and diamonds. I must throw open my tool drawers, so that they can help themselves; and I must not ask how much material this or that manufactured article has taken to make.' That man would have to shut up shop in a year, even if he were not robbed of a dollar. Now, I ask, is it fair to expect the husband to be orderly, systematic, and business-like, and to superintend his business himself, while the wife surrenders her legitimate affairs to the hands of ignorant and irresponsible subordinates?

But the female partner of the shrewd man of business, or the plodding, hardworking mechanic, may be inclined to say, 'I hate business,' and to think it hard that she should be called upon to regulate her household affairs upon any such severe and rigid rules. But, my dear madam, apart from the clear fact that it is your duty to manage your household wisely and prudently, which we have seen cannot be done without business system, of which you must be the head, I assure you that such a system is neither intricate nor vexatious. It does not necessarily entail upon you the least participation in the actual labor of the family. It does not absolutely require your personal presence at the scene of those labors, although the woman who considers it beneath her dignity to go into her kitchen, has no more business to undertake to keep house than the master mechanic, who is too proud to enter his workshop, has to try to carry on a shop. The absolutely essential thing is that yours should be the directing and controlling mind, and that to you every one in your employ should be held rigorously responsible. Now don't tell me that such a system cannot be introduced with the present race of servants; that you would be left half the time without anybody to do your work; that until mistresses can combine to lay down rules for the better regulation of domestic service, you must submit to the present evils. You are not justified in assuming any of these things to be so, until you have honestly and thoroughly tried the experiment in your single household. To make such a system work, it is of course necessary that your servants should be made to understand perfectly certain facts, which you should take pains distinctly to announce to every new domestic you engage. They are so plainly just and reasonable that the most captious servant cannot take exception to them as a matter of principle. It must depend upon your persevering spirit and firm hand that they do not fail in practice. First, you should tell your servant that, employing them at a stipulated rate of wages, to do certain, work, their time belongs to you. Tell them that you insist upon their being absolutely under your direction and control, that you expect to grant them all reasonable privileges, but that they must be regarded as privileges, and not as rights. Tell them distinctly that, if you prefer to keep your stores under lock and key, it is not because you suspect their integrity, but because you consider it as your business as a housekeeper to know what is the cost of your living. Tell them that you are in the habit of keeping an accurate account of your expenses, and that, in consequence, it is necessary that you should know of every cent that is expended. If these facts are clearly made known and consistently acted upon, much of the trouble of managing servants is done away with.

Although the plan of keeping a book of family accounts only belongs incidentally to the main subject under discussion, it is so important that I cannot refrain from a more special mention of it than is given above. It is the simplest thing in the world, not taking more than ten minutes on an average every day. For reference, in case of a disputed bill, it is invaluable, while its influence in keeping down expenses is wonderfully wholesome.

If the affairs of a family are to be conducted on business principles, the family account book cannot be neglected. It would be just as safe and sensible for the merchant to neglect his cash book, as for his domestic partner, who undertakes to do her business properly, to fail to keep her cash book.

One of the regulations which is proposed posed above as part of the system of family management is, in my judgment, as important in its bearing upon the honesty of the servant as it is upon the question of economy. I refer to the keeping the family stores under the immediate care of the housekeeper. It is nothing to the discredit of servants that this is said. More people are honest through circumstances than is generally supposed. Many a servant is tempted into habits of pilfering by the free and unquestioned access she has to the family stores. I have before used the case of a man carrying on a business and having employés under him, to illustrate my subject. Suppose a merchant or a bank should allow all their clerks free access to the safe or till, they knowing no cash account was kept. If some of these boys or young men were tempted to steal, would not the blame lie chiefly at the door of those who, having it in their power, yet did not remove the temptation?

Having now given a few rules for the improvement of servants, which are easily tried, and which I know from observation of their practical working are worth a trial by every housekeeper, I wish to add a few words concerning the material of which, our present supply of servants consists, and to offer some observations upon the question of a prospective supply of possibly a better material.

It is probably no exaggeration to say that four fifths of our female servants are Irish. I have already given several reasons why this class are more intractable and difficult to manage than any other. To apply the rules I have given to this class will be more difficult than to the domestics of any other nation. But, as I have said, I have seen them enforced with success even in cases where an Irish domestic was the subject. And here let me repeat that almost everything depends upon the starting right. No Irish girl ever yet went to a new place perfectly sure of her ground, although they generally can measure the quality of their mistress during the negotiations which precede the engagement. In starting with a new servant, it is emphatically the first encounter that must decide who is to be the ruler. Dignity, coolness, and decision, upon the first attempt to 'put on airs,' will generally bring you off permanent conqueror.

By some housekeepers German domestics are preferred. They are naturally less impulsive and more amenable to control than the Irish. Their class prejudices are not so violent; there is less unity of purpose among them, and they are, in consequence, more favorable subjects for the application of the rules given than are generally the Irish. It is, however, difficult to assimilate the German girls to American customs. They are not apt to learn, and great patience is required in teaching them. The virtues of order and cleanliness seem to be not only rare in them, but exceedingly difficult to graft upon them. Their cooking, especially, is generally execrable. But once properly trained, they make the best of servants. They are generally contented, almost always cheerful and good tempered, and have little of that irritating pertness and 'independence' so characteristic of the Irish domestic.

That branch of the present subject which relates to the going out to service of American women has been publicly discussed somewhat more extensively than any of the others, particularly of late, it having entered largely into the question of woman's labor, which has been attracting considerable attention. It is truly a deplorable thing that household service is so generally regarded as a menial employment, not fit for an American woman to engage in. Our countrywomen will do almost anything rather than go out to service. They will work ten or twelve hours a day in close, unwholesome shops, surrounded by all the unsexing and contaminating influences attending the customary free and easy commingling of male and female employés in such places. They will accept avocations from which the native delicacy and neatness of an American girl must revolt. They will put up with wages which will barely keep body and soul together, wear the meanest clothes, submit to the vilest tyranny and extortion, rather than enter a position where they will have but the natural, wholesome labor of woman to perform, that of domestic life; accompanied by all the pure influences and comforts of a home. I would be rejoiced if anything I could say would be useful in removing this absurd and injurious prejudice among American women toward domestic service. There is surely nothing menial in the work they would have to do. It is woman's work all over the world, far more so than a hundred other occupations they now eagerly seek. Their repugnance to the position itself is the sticking point. This repugnance is based upon a chimera. They are, in any position in which they labor for wages, 'servants' in as complete a sense as if they labored for wages in household employments. Far be it from me to say a word to lower that just and honorable pride which is the birthright of the American girl. But in declining domestic service for that of the shops, the American girl declines an honest, reputable, healthful, and every way elevating employment, for, in many cases, a dwarfing, degrading, wretched slavery; she turns from her natural and proper sphere to enter a walk of harsh and degrading experiences, in which it is not possible she can pass her life. A word on this latter point: Almost every young woman expects some day to marry. Now, I ask, what sort of a fitting can a girl receive in a shop for the serious business of homekeeping? The significance of this word 'homekeeping' is not apparent at a glance. It means far more than mere 'housekeeping' although the latter is one of its most essential elements. A girl of sixteen is forced to earn her own living. She chooses to go into a shop. Grant that she escapes contamination from the influences heretofore alluded to; that her health bears up under confinement, bad air, scanty food, and insufficient clothing—all of which are experiences too familiar with women who labor at mechanical employments;—when she reaches a marriageable age, and takes the important step which is to 'settle her for life,' what is her condition? The chances are that she has become the wife of some hardworking mechanic, or man of scanty means, who cannot afford to keep a fine lady in his domestic establishment. But she knows no more of the mysteries of housekeeping than she does of the Latin kalends. She must keep a servant, who will waste the common substance, and keep her husband's nose perpetually at the grindstone, to the great wear of mutual comfort and temper. And once more: There is far more of forecast in young men seeking wives than they commonly get credit for. The neat, smart girl, who works in the shop, may get a good husband—the young woman who is a notable, tidy, thrifty housewife, is sure to be sought after.

I would add a remark upon another point. American girls are frequently heard to say they would not object to going out to service could they be 'treated as one of the family.' No American girl who respects herself need fear that in an American family she will fail to command respect. It should be remembered that the rigid line which is drawn in most families between mistress and servant, is not simply because such relations exist, but because there is generally absolutely nothing in common between them save sex alone; no community of nationality, religious belief, intelligence—nothing which can excite mutual sympathy, or move to homogeneity. The American girl who lives out at service need not fear that she will occupy a position in all respects corresponding to that occupied by the great mass of servants.

It is highly probable that we shall be able hereafter to procure many valuable servants from the South. When freedom shall have taken the place of slavery, and labor becomes honorable in that section, many Southern women will do—as many Northern women always have done—their own work. In this way many servants will be set free. Then, when it becomes necessary to pay wages to servants, there will be a swarming out from the kitchens of the South of Dinah and Phillis et als., and many of these superfluous servants will find their way North. Already out of the bloody wreck of society at the South, through the flaming borders of bayonets and cannon, have drifted into happy Northern homes thousands of valuable servants, and they will be followed by thousands more, 'when this cruel war is over.' We cannot judge of the qualities of colored servants from the wretched specimens we have heretofore had among us. The trained house-servants of the South are the best in the world. They are docile, cleanly, quick-witted, and respectful to humbleness.

There have been many projects devised looking to the education of girls for housekeeping. There was a very excellent institution in existence ten years ago in one of the Eastern States, which combined with the customary course of intellectual instruction a systematic training in the mysteries of housekeeping. The writer has heard nothing of this school for some years, and presumes it has failed for want of support. We train our daughters only to shine in the drawing room, and the real graces of life are neglected. Music, French, and Italian are very excellent things, but they should stand second, not first, in the acquirements which we should desire for those who are to be future wives, mothers, and mistresses of families.1 But this is a little apart from the present subject. The idea of a school for training girls for housekeeping, however, suggests a thought on the expediency of an institution for the education of servants. Such a project has frequently been urged as a most desirable one to be put into operation, though I am not aware that it has ever been tried.2 Of course it cannot be expected that girls wishing to become servants could enter such an institution if it cost anything for instruction. But there can be no question that, purely as a matter of speculation, such a school would be a success. If, in one of our large cities, an institution should be opened by some one having the requisite knowledge, embodying the principle of our present intelligence offices, taking young girls and training them gratuitously, some for cooks, waiters, nursery maids, laundresses, and a larger number for what is termed 'general housework,' it being understood that in selecting the material the proprietor had an eye to honesty and intelligence, it would be an immense success. The servants graduating from such an institution would be eagerly sought for, and would command the highest wages. The fee for furnishing a servant could be placed at a much higher rate than is now paid at intelligence offices, and would be paid readily, for the employer would be reasonably confident of securing a good domestic. Such institutions would go very far toward remedying the evils under which we now groan, and I trust it will not be many years before schools for servants will be among the recognized institutions of our country.

ÆNONE:

A TALE OF SLAVE LIFE IN ROME.

CHAPTER XII

A week passed away. It was toward the end of a bright and cloudless day, and Rome was gradually arousing itself from its wonted siesta. The heat had at no time been oppressive, for during the whole morning a cool breeze had been gambolling across the Campagna from the sea; so that even during the small hours of the day, the streets had not been kept free from moving masses of life. Now that the atmosphere became still further tempered, fresh throngs poured forth from all the smaller passages and alleys, until the greater arteries of the city swarmed with eager, animated crowds.

More now than at any other time during the few weeks that had just elapsed; for upon the morrow was to commence the dedication of the great amphitheatre of Titus, and thousands of strangers had already poured into Rome to witness the games, combats, and pageantry. From the surrounding towns and villages—from the cities of the south—from the confines of the Alps—even from the farthermost provinces, countless throngs had assembled to greet an occasion second only to the grand triumphal entry with the spoils of Jerusalem.