Autobiography of Andrew Carnegie

The operating-room of a telegraph office is an excellent school for a young man. He there has to do with pencil and paper, with composition and invention. And there my slight knowledge of British and European affairs soon stood me in good stead. Knowledge is sure to prove useful in one way or another. It always tells. The foreign news was then received by wire from Cape Race, and the taking of successive "steamer news" was one of the most notable of our duties. I liked this better than any other branch of the work, and it was soon tacitly assigned to me.

The lines in those days worked poorly, and during a storm much had to be guessed at. My guessing powers were said to be phenomenal, and it was my favorite diversion to fill up gaps instead of interrupting the sender and spending minutes over a lost word or two. This was not a dangerous practice in regard to foreign news, for if any undue liberties were taken by the bold operator, they were not of a character likely to bring him into serious trouble. My knowledge of foreign affairs became somewhat extensive, especially regarding the affairs of Britain, and my guesses were quite safe, if I got the first letter or two right.

The Pittsburgh newspapers had each been in the habit of sending a reporter to the office to transcribe the press dispatches. Later on one man was appointed for all the papers and he suggested that multiple copies could readily be made of the news as received, and it was arranged that I should make five copies of all press dispatches for him as extra work for which he was to pay me a dollar per week. This, my first work for the press, yielded very modest remuneration, to be sure; but it made my salary thirty dollars per month, and every dollar counted in those days. The family was gradually gaining ground; already future millionairedom seemed dawning.

Another step which exercised a decided influence over me was joining the "Webster Literary Society" along with my companions, the trusty five already named. We formed a select circle and stuck closely together. This was quite an advantage for all of us. We had before this formed a small debating club which met in Mr. Phipps's father's room in which his few journeymen shoemakers worked during the day. Tom Miller recently alleged that I once spoke nearly an hour and a half upon the question, "Should the judiciary be elected by the people?" but we must mercifully assume his memory to be at fault. The "Webster" was then the foremost club in the city and proud were we to be thought fit for membership. We had merely been preparing ourselves in the cobbler's room.

I know of no better mode of benefiting a youth than joining such a club as this. Much of my reading became such as had a bearing on forthcoming debates and that gave clearness and fixity to my ideas. The self-possession I afterwards came to have before an audience may very safely be attributed to the experience of the "Webster Society." My two rules for speaking then (and now) were: Make yourself perfectly at home before your audience, and simply talk to them, not at them. Do not try to be somebody else; be your own self and talk, never "orate" until you can't help it.

I finally became an operator by sound, discarding printing entirely. The accomplishment was then so rare that people visited the office to be satisfied of the extraordinary feat. This brought me into such notice that when a great flood destroyed all telegraph communication between Steubenville and Wheeling, a distance of twenty-five miles, I was sent to the former town to receive the entire business then passing between the East and the West, and to send every hour or two the dispatches in small boats down the river to Wheeling. In exchange every returning boat brought rolls of dispatches which I wired East, and in this way for more than a week the entire telegraphic communication between the East and the West via Pittsburgh was maintained.

While at Steubenville I learned that my father was going to Wheeling and Cincinnati to sell the tablecloths he had woven. I waited for the boat, which did not arrive till late in the evening, and went down to meet him. I remember how deeply affected I was on finding that instead of taking a cabin passage, he had resolved not to pay the price, but to go down the river as a deck passenger. I was indignant that one of so fine a nature should be compelled to travel thus. But there was comfort in saying:

"Well, father, it will not be long before mother and you shall ride in your carriage."

My father was usually shy, reserved, and keenly sensitive, very saving of praise (a Scotch trait) lest his sons might be too greatly uplifted; but when touched he lost his self-control. He was so upon this occasion, and grasped my hand with a look which I often see and can never forget. He murmured slowly:

"Andra, I am proud of you."

The voice trembled and he seemed ashamed of himself for saying so much. The tear had to be wiped from his eye, I fondly noticed, as he bade me good-night and told me to run back to my office. Those words rang in my ear and warmed my heart for years and years. We understood each other. How reserved the Scot is! Where he feels most he expresses least. Quite right. There are holy depths which it is sacrilege to disturb. Silence is more eloquent than words. My father was one of the most lovable of men, beloved of his companions, deeply religious, although non-sectarian and non-theological, not much of a man of the world, but a man all over for heaven. He was kindness itself, although reserved. Alas! he passed away soon after returning from this Western tour just as we were becoming able to give him a life of leisure and comfort.

After my return to Pittsburgh it was not long before I made the acquaintance of an extraordinary man, Thomas A. Scott, one to whom the term "genius" in his department may safely be applied. He had come to Pittsburgh as superintendent of that division of the Pennsylvania Railroad. Frequent telegraphic communication was necessary between him and his superior, Mr. Lombaert, general superintendent at Altoona. This brought him to the telegraph office at nights, and upon several occasions I happened to be the operator. One day I was surprised by one of his assistants, with whom I was acquainted, telling me that Mr. Scott had asked him whether he thought that I could be obtained as his clerk and telegraph operator, to which this young man told me he had replied:

"That is impossible. He is now an operator."

But when I heard this I said at once:

"Not so fast. He can have me. I want to get out of a mere office life. Please go and tell him so."

The result was I was engaged February 1, 1853, at a salary of thirty-five dollars a month as Mr. Scott's clerk and operator. A raise in wages from twenty-five to thirty-five dollars per month was the greatest I had ever known. The public telegraph line was temporarily put into Mr. Scott's office at the outer depot and the Pennsylvania Railroad Company was given permission to use the wire at seasons when such use would not interfere with the general public business, until their own line, then being built, was completed.

CHAPTER VI

RAILROAD SERVICE

FROM the operating-room of the telegraph office I had now stepped into the open world, and the change at first was far from agreeable. I had just reached my eighteenth birthday, and I do not see how it could be possible for any boy to arrive at that age much freer from a knowledge of anything but what was pure and good. I do not believe, up to that time, I had ever spoken a bad word in my life and seldom heard one. I knew nothing of the base and the vile. Fortunately I had always been brought in contact with good people.

I was now plunged at once into the company of coarse men, for the office was temporarily only a portion of the shops and the headquarters for the freight conductors, brakemen, and firemen. All of them had access to the same room with Superintendent Scott and myself, and they availed themselves of it. This was a different world, indeed, from that to which I had been accustomed. I was not happy about it. I ate, necessarily, of the fruit of the tree of knowledge of good and evil for the first time. But there were still the sweet and pure surroundings of home, where nothing coarse or wicked ever entered, and besides, there was the world in which I dwelt with my companions, all of them refined young men, striving to improve themselves and become respected citizens. I passed through this phase of my life detesting what was foreign to my nature and my early education. The experience with coarse men was probably beneficial because it gave me a "scunner" (disgust), to use a Scotism, at chewing or smoking tobacco, also at swearing or the use of improper language, which fortunately remained with me through life.

I do not wish to suggest that the men of whom I have spoken were really degraded or bad characters. The habit of swearing, with coarse talk, chewing and smoking tobacco, and snuffing were more prevalent then than to-day and meant less than in this age. Railroading was new, and many rough characters were attracted to it from the river service. But many of the men were fine young fellows who have lived to be highly respectable citizens and to occupy responsible positions. And I must say that one and all of them were most kind to me. Many are yet living from whom I hear occasionally and regard with affection. A change came at last when Mr. Scott had his own office which he and I occupied.

I was soon sent by Mr. Scott to Altoona to get the monthly pay-rolls and checks. The railroad line was not completed over the Allegheny Mountains at that time, and I had to pass over the inclined planes which made the journey a remarkable one to me. Altoona was then composed of a few houses built by the company. The shops were under construction and there was nothing of the large city which now occupies the site. It was there that I saw for the first time the great man in our railroad field—Mr. Lombaert, general superintendent. His secretary at that time was my friend, Robert Pitcairn, for whom I had obtained a situation on the railroad, so that "Davy," "Bob," and "Andy" were still together in the same service. We had all left the telegraph company for the Pennsylvania Railroad Company.

Mr. Lombaert was very different from Mr. Scott; he was not sociable, but rather stern and unbending. Judge then of Robert's surprise, and my own, when, after saying a few words to me, Mr. Lombaert added: "You must come down and take tea with us to-night." I stammered out something of acceptance and awaited the appointed hour with great trepidation. Up to this time I considered that invitation the greatest honor I had received. Mrs. Lombaert was exceedingly kind, and Mr. Lombaert's introduction of me to her was: "This is Mr. Scott's 'Andy.'" I was very proud indeed of being recognized as belonging to Mr. Scott.

An incident happened on this trip which might have blasted my career for a time. I started next morning for Pittsburgh with the pay-rolls and checks, as I thought, securely placed under my waistcoat, as it was too large a package for my pockets. I was a very enthusiastic railroader at that time and preferred riding upon the engine. I got upon the engine that took me to Hollidaysburg where the State railroad over the mountain was joined up. It was a very rough ride, indeed, and at one place, uneasily feeling for the pay-roll package, I was horrified to find that the jolting of the train had shaken it out. I had lost it!

There was no use in disguising the fact that such a failure would ruin me. To have been sent for the pay-rolls and checks and to lose the package, which I should have "grasped as my honor," was a dreadful showing. I called the engineer and told him it must have been shaken out within the last few miles. Would he reverse his engine and run back for it? Kind soul, he did so. I watched the line, and on the very banks of a large stream, within a few feet of the water, I saw that package lying. I could scarcely believe my eyes. I ran down and grasped it. It was all right. Need I add that it never passed out of my firm grasp again until it was safe in Pittsburgh? The engineer and fireman were the only persons who knew of my carelessness, and I had their assurance that it would not be told.

It was long after the event that I ventured to tell the story. Suppose that package had fallen just a few feet farther away and been swept down by the stream, how many years of faithful service would it have required upon my part to wipe out the effect of that one piece of carelessness! I could no longer have enjoyed the confidence of those whose confidence was essential to success had fortune not favored me. I have never since believed in being too hard on a young man, even if he does commit a dreadful mistake or two; and I have always tried in judging such to remember the difference it would have made in my own career but for an accident which restored to me that lost package at the edge of the stream a few miles from Hollidaysburg. I could go straight to the very spot to-day, and often as I passed over that line afterwards I never failed to see that light-brown package lying upon the bank. It seemed to be calling:

"All right, my boy! the good gods were with you, but don't do it again!"

At an early age I became a strong anti-slavery partisan and hailed with enthusiasm the first national meeting of the Republican Party in Pittsburgh, February 22, 1856, although too young to vote. I watched the prominent men as they walked the streets, lost in admiration for Senators Wilson, Hale, and others. Some time before I had organized among the railroad men a club of a hundred for the "New York Weekly Tribune," and ventured occasionally upon short notes to the great editor, Horace Greeley, who did so much to arouse the people to action upon this vital question.

The first time I saw my work in type in the then flaming organ of freedom certainly marked a stage in my career. I kept that "Tribune" for years. Looking back to-day one cannot help regretting so high a price as the Civil War had to be paid to free our land from the curse, but it was not slavery alone that needed abolition. The loose Federal system with State rights so prominent would inevitably have prevented, or at least long delayed, the formation of one solid, all-powerful, central government. The tendency under the Southern idea was centrifugal. To-day it is centripetal, all drawn toward the center under the sway of the Supreme Court, the decisions of which are, very properly, half the dicta of lawyers and half the work of statesmen. Uniformity in many fields must be secured. Marriage, divorce, bankruptcy, railroad supervision, control of corporations, and some other departments should in some measure be brought under one head. [Re-reading this paragraph to-day, July, 1907, written many years ago, it seems prophetic. These are now burning questions.]

It was not long after this that the railroad company constructed its own telegraph line. We had to supply it with operators. Most of these were taught in our offices at Pittsburgh. The telegraph business continued to increase with startling rapidity. We could scarcely provide facilities fast enough. New telegraph offices were required. My fellow messenger-boy, "Davy" McCargo, I appointed superintendent of the telegraph department March 11, 1859. I have been told that "Davy" and myself are entitled to the credit of being the first to employ young women as telegraph operators in the United States upon railroads, or perhaps in any branch. At all events, we placed girls in various offices as pupils, taught and then put them in charge of offices as occasion required. Among the first of these was my cousin, Miss Maria Hogan. She was the operator at the freight station in Pittsburgh, and with her were placed successive pupils, her office becoming a school. Our experience was that young women operators were more to be relied upon than young men. Among all the new occupations invaded by women I do not know of any better suited for them than that of telegraph operator.

Mr. Scott was one of the most delightful superiors that anybody could have and I soon became warmly attached to him. He was my great man and all the hero worship that is inherent in youth I showered upon him. I soon began placing him in imagination in the presidency of the great Pennsylvania Railroad—a position which he afterwards attained. Under him I gradually performed duties not strictly belonging to my department and I can attribute my decided advancement in the service to one well-remembered incident.

The railway was a single line. Telegraph orders to trains often became necessary, although it was not then a regular practice to run trains by telegraph. No one but the superintendent himself was permitted to give a train order on any part of the Pennsylvania system, or indeed of any other system, I believe, at that time. It was then a dangerous expedient to give telegraphic orders, for the whole system of railway management was still in its infancy, and men had not yet been trained for it. It was necessary for Mr. Scott to go out night after night to break-downs or wrecks to superintend the clearing of the line. He was necessarily absent from the office on many mornings.

One morning I reached the office and found that a serious accident on the Eastern Division had delayed the express passenger train westward, and that the passenger train eastward was proceeding with a flagman in advance at every curve. The freight trains in both directions were all standing still upon the sidings. Mr. Scott was not to be found. Finally I could not resist the temptation to plunge in, take the responsibility, give "train orders," and set matters going. "Death or Westminster Abbey," flashed across my mind. I knew it was dismissal, disgrace, perhaps criminal punishment for me if I erred. On the other hand, I could bring in the wearied freight-train men who had lain out all night. I could set everything in motion. I knew I could. I had often done it in wiring Mr. Scott's orders. I knew just what to do, and so I began. I gave the orders in his name, started every train, sat at the instrument watching every tick, carried the trains along from station to station, took extra precautions, and had everything running smoothly when Mr. Scott at last reached the office. He had heard of the delays. His first words were:

"Well! How are matters?"

He came to my side quickly, grasped his pencil and began to write his orders. I had then to speak, and timidly said:

"Mr. Scott, I could not find you anywhere and I gave these orders in your name early this morning."

"Are they going all right? Where is the Eastern Express?"

I showed him the messages and gave him the position of every train on the line—freights, ballast trains, everything—showed him the answers of the various conductors, the latest reports at the stations where the various trains had passed. All was right. He looked in my face for a second. I scarcely dared look in his. I did not know what was going to happen. He did not say one word, but again looked carefully over all that had taken place. Still he said nothing. After a little he moved away from my desk to his own, and that was the end of it. He was afraid to approve what I had done, yet he had not censured me. If it came out all right, it was all right; if it came out all wrong, the responsibility was mine. So it stood, but I noticed that he came in very regularly and in good time for some mornings after that.

Of course I never spoke to any one about it. None of the trainmen knew that Mr. Scott had not personally given the orders. I had almost made up my mind that if the like occurred again, I would not repeat my proceeding of that morning unless I was authorized to do so. I was feeling rather distressed about what I had done until I heard from Mr. Franciscus, who was then in charge of the freighting department at Pittsburgh, that Mr. Scott, the evening after the memorable morning, had said to him:

"Do you know what that little white-haired Scotch devil of mine did?"

"No."

"I'm blamed if he didn't run every train on the division in my name without the slightest authority."

"And did he do it all right?" asked Franciscus.

"Oh, yes, all right."

This satisfied me. Of course I had my cue for the next occasion, and went boldly in. From that date it was very seldom that Mr. Scott gave a train order.

The greatest man of all on my horizon at this time was John Edgar Thomson, president of the Pennsylvania, and for whom our steel-rail mills were afterward named. He was the most reserved and silent of men, next to General Grant, that I ever knew, although General Grant was more voluble when at home with friends. He walked about as if he saw nobody when he made his periodical visits to Pittsburgh. This reserve I learned afterwards was purely the result of shyness. I was surprised when in Mr. Scott's office he came to the telegraph instrument and greeted me as "Scott's Andy." But I learned afterwards that he had heard of my train-running exploit. The battle of life is already half won by the young man who is brought personally in contact with high officials; and the great aim of every boy should be to do something beyond the sphere of his duties—something which attracts the attention of those over him.

Some time after this Mr. Scott wished to travel for a week or two and asked authority from Mr. Lombaert to leave me in charge of the division. Pretty bold man he was, for I was then not very far out of my teens. It was granted. Here was the coveted opportunity of my life. With the exception of one accident caused by the inexcusable negligence of a ballast-train crew, everything went well in his absence. But that this accident should occur was gall and wormwood to me. Determined to fulfill all the duties of the station I held a court-martial, examined those concerned, dismissed peremptorily the chief offender, and suspended two others for their share in the catastrophe. Mr. Scott after his return of course was advised of the accident, and proposed to investigate and deal with the matter. I felt I had gone too far, but having taken the step, I informed him that all that had been settled. I had investigated the matter and punished the guilty. Some of these appealed to Mr. Scott for a reopening of the case, but this I never could have agreed to, had it been pressed. More by look I think than by word Mr. Scott understood my feelings upon this delicate point, and acquiesced.

It is probable he was afraid I had been too severe and very likely he was correct. Some years after this, when I, myself, was superintendent of the division I always had a soft spot in my heart for the men then suspended for a time. I had felt qualms of conscience about my action in this, my first court. A new judge is very apt to stand so straight as really to lean a little backward. Only experience teaches the supreme force of gentleness. Light but certain punishment, when necessary, is most effective. Severe punishments are not needed and a judicious pardon, for the first offense at least, is often best of all.

As the half-dozen young men who constituted our inner circle grew in knowledge, it was inevitable that the mysteries of life and death, the here and the hereafter, should cross our path and have to be grappled with. We had all been reared by good, honest, self-respecting parents, members of one or another of the religious sects. Through the influence of Mrs. McMillan, wife of one of the leading Presbyterian ministers of Pittsburgh, we were drawn into the social circle of her husband's church. [As I read this on the moors, July 16, 1912, I have before me a note from Mrs. McMillan from London in her eightieth year. Two of her daughters were married in London last week to university professors, one remains in Britain, the other has accepted an appointment in Boston. Eminent men both. So draws our English-speaking race together.] Mr. McMillan was a good strict Calvinist of the old school, his charming wife a born leader of the young. We were all more at home with her and enjoyed ourselves more at her home gatherings than elsewhere. This led to some of us occasionally attending her church.

A sermon of the strongest kind upon predestination which Miller heard there brought the subject of theology upon us and it would not down. Mr. Miller's people were strong Methodists, and Tom had known little of dogmas. This doctrine of predestination, including infant damnation—some born to glory and others to the opposite—appalled him. To my astonishment I learned that, going to Mr. McMillan after the sermon to talk over the matter, Tom had blurted out at the finish,