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Designing the Customer-Centric Organization offers todayâ??s business leaders a comprehensive customer-centric organizational model that clearly shows how to put in place an infrastructure that is organized around the demands of the customer. Written…

Designed as the go-to reference for managing a consulting business, The Business of Consulting is candid, practical, and eminently useful. Fine-tuned to address the changes in today’s business environment, this vital resource outlines the basics for …

Paul Wilmott Introduces Quantitative Finance, Second Edition is an accessible introduction to the classical side of quantitative finance specifically for university students. Adapted from the comprehensive, even epic, works Derivatives and Paul Wilmo…

New to the third edition: new – regional anaesthesia in ophthalmic surgery new – intravenous regional anaesthesia new – percutaneous epidural neuroplasty a new block for the trigeminal nerve extended coverage of the brachial plexus block and infracla…

An Arbitrage Guide to Financial Markets is the first book to explicitly show the linkages of markets for equities, currencies, fixed income and commodities. Using a unique structural approach, it dissects all markets the same way: into spot, forward …

Brownian Motion Calculus presents the basics of Stochastic Calculus with a focus on the valuation of financial derivatives. It is intended as an accessible introduction to the technical literature. A clear distinction has been made between the mathem…

Includes a CD-ROM that contains Excel workbooks and a Matlab manual and software. Covers the subject without advanced or exotic material.

The Synchronous Trainer's Survival Guide is a hands-on resource for enhancing your real-time e-learning sessions. Written by Jennifer Hofmann, a synchronous training leader, it is the first and only book focusing solely on this emerging training meth…

Surgical Management of Spinal Cord Injury: Controversies and Consensus reviews the controversies pertaining to the emergency, diagnostic, medical, and surgical management of spinal cord injury (SCI). In vitro studies, animal models, and clinical outc…

Our market system has evolved in line with capitalist philosophy, and at its heart is profit. But while profit can be a powerful motive, it is not always used responsibly and, in the worst cases, this can have damaging effects at a wider level. The c…

This complete guide to the evaluation, selection, and use of sustainable materials in the landscape features strategies to minimize environmental and human health impacts of conventional site construction materials as well as green materials. Providi…

Drug discovery for influenza antivirals Priorities for combating pandemic influenza include rapid detection and identification, the quick administration of available drugs to treat the infection, the development of new antivirals, and the development…

The initial Layer of protection analysis (LOPA) book published in 2001 set the rules and approaches for using LOPA as an intermediate method between purely qualitative hazards evaluation/analysis and more quantitative analysis methods. Basic LOPA pro…

Discusses issues not covered in other books, including best practices budgeting, closing the books, and control systems. Includes interest factor tables, sample forms for data entry, sample report formats for internal as well as external reports. Fea…

In an era of globalisation, syndicated lending and consolidation within the banking industry, virtually all industries will have international dealings, whether directly or indirectly, and will therefore be exposed to consequential risks. An understa…

The capitalist model was developed in the 19th century and recent events have shown the difficulties of adapting this to the demands of the 21st century, in which human and social capital are of far greater importance than physical capital. In Going …

Praise for VALUE MAPS «Equivocator, Explorer, Experimenter, Exploiter, Extender—Chapter 12 might be well served as mandatory reading for all subject matter experts! SPARC is not a valuation, per se, but rather a separate consulting engagement that mi…

This volume collects the contributions of a number of diverse and distinguished scholars to reflect upon the topic of corporate retirement security in the United States. Contributes to the public policy debate concerning the securing of sufficient re…

Wealth Management Planning addresses the major UK tax issues affecting wealth management planning for both the UK domiciled and non-UK domiciled individual. It explains, with numerous worked practical examples, the principles underpinning the three m…

A key concern today for all those involved in business development is how to grow your company not only faster but cheaper (or economically). Organic Growth is a rigorous new concept, grounded in a common sense, two-pronged approach, that is, compani…