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Many enterprises usually left for the municipal authorities of a city to carry on cannot be undertaken by the government of India because of the laws of caste, religious customs and fanatical prejudices of the people. The Hindu allows no man to enter his home; the women of a Mohammedan household are kept in seclusion, the teachings of the priests are contrary to modern sanitary regulations, and if the municipal authorities should condemn a block of buildings and tear it down, or discover a nuisance and attempt to remove it, they might easily provoke a riot and perhaps a revolution. This has happened frequently. During the last plague a public tumult had to be quelled by soldiers at a large cost of life because of the efforts of the government to isolate and quarantine infected persons and houses. These peculiar conditions suggested in Bombay the advantage of a semi-public body called "The Improvement Trust," which was organized a few years ago by Lord Sandhurst, then governor. The original object was to clear out the slums and infected places after the last plague, to tear down blocks of rotten and filthy tenement-houses and erect new buildings on the ground; to widen the streets, to let air and light into moldering, festering sink holes of poverty, vice and wretchedness; to lay sewers and furnish a water supply, and to redeem and regenerate certain portions of the city that were a menace to the public health and morals. This work was intrusted to twelve eminent citizens, representing each of the races and all of the large interests in Bombay, who commanded the respect and enjoyed the confidence of the fanatical element of the people, and would be permitted to do many things and introduce innovations that would not be tolerated if suggested by foreigners, or the government.

After the special duty which they were organized to perform had been accomplished The Improvement Trust was made permanent as a useful agency to undertake works of public utility of a similar character which the government could not carry on. The twelve trustees serve without pay or allowances; not one of them receives a penny of compensation for his time or trouble, or even the reimbursement of incidental expenses made necessary in the performance of his duties. This is an exhibition of unusual patriotism, but it is considered perfectly natural in Bombay. To carry out the plans of the Trust, salaried officials are employed, and a large force is necessary. The trustees have assumed great responsibilities, and supply the place of a board of public works, with larger powers than are usually granted to such officials. The municipality has turned over to them large tracts of real estate, some of which has been improved with great profit; it has secured funds by borrowing from banks upon the personal credit of its members, and by issuing bonds which sell at a high premium, and the money has been used in the improvement of the city, in the introduction of sanitary reforms, in building model tenements for the poor, in creating institutions of public necessity or advantage and by serving the people in various other ways.

The street car system of Bombay belongs to an American company, having been organized by a Mr. Kittridge, who came over here as consul during President Lincoln's administration. Recognizing the advantage of street cars, in 1874 he interested some American capitalists in the enterprise, got a franchise, laid rails on a few of the principal streets and has been running horse cars ever since.

The introduction of electricity and the extension of the street railway system is imperatively needed. Distances are very great in the foreign section, and during the hot months, from March to November, it is impossible for white men to walk in the sun, so that everybody is compelled to keep or hire a carriage; while on the other hand the density of the population in other sections is so great as to be a continual and increasing public peril. Bombay has more than 800,000 inhabitants, two-thirds of whom are packed into very narrow limits, and in the native quarters it is estimated that there is one human being to every ten square yards of space. It will be realized that this is a dangerous condition of affairs for a city that is constantly afflicted with epidemics and in which contagious diseases always prevail. The extension of the street car service would do something to relieve this congestion and scatter many of the people out among the suburbs, but the Orientals always swarm together and pack themselves away in most uncomfortable and unhealthful limits, and it will always be a great danger when the plagues or the cholera come around. Multitudes have no homes at all. They have no property except the one or two strips of dirty cotton which the police require them to wear for clothing. They lie down to sleep anywhere, in the parks, on the sidewalks, in hallways, and drawing their robes over their faces are utterly indifferent to what happens. They get their meals at the cook shops for a few farthings, eat when they are hungry, sleep when they are sleepy and go through life without a fixed abode.

In addition to the street car company the United States is represented by the Standard Oil Company, the Vacuum Oil Company, and the New York Export and Import Company. Other American firms of merchants and manufacturers have resident agents, but they are mostly Englishmen or Germans.

There is, however, very little demand in India for agricultural implements, although three-fourths of the people are employed in tilling the soil. Each farmer owns or rents a very small piece of ground, hardly big enough to justify the use of anything but the simple, primitive tools that have been handed down to him through long lines of ancestors for 3,000 years. Nearly all his implements are home-made, or come from the village blacksmith shop, and are of the rudest, most awkward description. They plow with a crooked stick, they dig ditches with their fingers, and carry everything that has to be moved in little baskets on their heads. The harvesting is done with a primitive-looking sickle, and root crops are taken out of the ground with a two-tined fork with a handle only a foot long. The Hindu does everything in a squatting posture, hence he uses only short-handled tools. Fifty or seventy-five cents each would easily replace the outfit of three-fourths of the farmers in the empire. Occasionally there is a rajah with large estates under cultivation upon which modern machinery is used, but even there its introduction is discouraged; first, because the natives are very conservative and disinclined to adopt new means and new methods; and, second, and what is more important, every labor-saving implement and machine that comes into the country deprives hundreds of poor coolies of employment.

The development of the material resources of India is slowly going on, and mechanical industries are being gradually established, with the encouragement of the government, for the purpose of attracting the surplus labor from the farms and villages and employing it in factories and mills, and in the mines of southern India, which are supposed to be very rich. These enterprises offer limited possibilities for the sale of machinery, and American-made machines are recognized as superior to all others. There is also a demand for everything that can be used by the foreign population, which in India is numbered somewhere about a million people, but the trade is controlled largely by British merchants who have life-long connections at home, and it is difficult to remove their prejudices or persuade them to see the superiority of American goods. Nevertheless, our manufactories, on their merits, are gradually getting a footing in the market.

When Mark Twain was in Bombay, a few years ago, he met with an unusual experience for a mortal. He was a guest of the late Mr. Tata, a famous Parsee merchant, and received a great deal of attention. All the foreigners in the city knew him, and had read his books, and there are in Bombay hundreds of highly cultivated and educated natives. He hired a servant, as every stranger does, and was delighted when he discovered a native by the name of Satan among the numerous applicants. He engaged him instantly on his name; no other recommendation was necessary. To have a servant by the name of Satan was a privilege no humorist had ever before enjoyed, and the possibilities to his imagination were without limit. And it so happened that on the very day Satan was employed, Prince Aga Khan, the head of a Persian sect of Mohammedans, who is supposed to have a divine origin and will be worshiped as a god when he dies, came to call on Mr. Clemens. Satan was in attendance, and when he appeared with the card upon a tray, Mr. Clemens asked if he knew anything about the caller; if he could give him some idea who he was, because, when a prince calls in person upon an American tourist, it is considered a distinguished honor. Aga Khan is well known to everybody in Bombay, and one of the most conspicuous men in the city. He is a great favorite in the foreign colony, and is as able a scholar as he is a charming gentleman. Satan, with all the reverence of his race, appreciated the religious aspect of the visitor more highly than any other, and in reply to the question of his new master explained that Aga Khan was a god.

It was a very gratifying meeting for both gentlemen, who found each other entirely congenial. Aga Khan has a keen sense of humor and had read everything Mark Twain had written, while, on the other hand, the latter was distinctly impressed with the personality of his caller. That evening, when he came down to dinner, his host asked how he had passed the day:

"I have had the time of my life," was the prompt reply, "and the greatest honor I have ever experienced. I have hired Satan for a servant, and a God called to tell me how much he liked Huck Finn."

III

SERVANTS, HOTELS, AND CAVE TEMPLES

Everybody who comes to India must have a personal servant, a native who performs the duty of valet, waiter and errand boy and does other things that he is told. It is said to be impossible to do without one and I am inclined to think that is true, for it is a fixed custom of the country, and when a stranger attempts to resist, or avoid or reform the customs of a country his trouble begins. Many of the Indian hotels expect guests to bring their own servants–to furnish their own chambermaids and waiters–hence are short-handed, and the traveler who hasn't provided himself with that indispensable piece of baggage has to look after himself. On the railways a native servant is even more important, for travelers are required to carry their own bedding, make their own beds and furnish their own towels. The company provides a bench for them to sleep on, similar to those we have in freight cabooses at home, a wash room and sometimes water. But if you want to wash your face and hands in the morning it is always better to send your servant to the station master before the trains starts to see that the tank is filled. Then a naked Hindu with a goat-skin of water comes along, fills the tank and stands around touching his forehead respectfully every time you look his way until you give him a penny. The eating houses along the railway lines also expect travelers to bring their own servants, who raid their shelves and tables for food and drink and take it out to the cars. That is another of the customs of the country.

For these reasons a special occupation has been created, peculiar to India–that of travelers' servants, or "bearers" as they are called. I have never been able to satisfy myself as to the derivation of the name. Some wise men say that formerly, before the days of railroads, people were carried about in sedan chairs, as they are still in China, and the men who carried them were called "bearers;" others contend that the name is due to the circumstance that these servants bear the white man's burden, which is not at all likely. They certainly do not bear his baggage. They hire coolies to do it. A self-respecting "bearer" will employ somebody at your expense to do everything he can avoid doing and will never demean himself by carrying a trunk, or a bag, or even a parcel. You give him money to pay incidental expenses, for you don't want him bothering you all the time, and he hires other natives to do the work. But his wages are small. A first-class bearer, who can talk English and cook, pack trunks, look after tickets, luggage and other business of travel, serve as guide at all places of interest and compel merchants to pay him a commission upon everything his employer purchases, can be obtained for forty-five rupees, which is $15 a month, and keep himself. He gets his board for nothing at the hotels for waiting on his master, and on the pretext that he induced him to come there. But you have to pay his railway fare, third class, and give him $3 to buy warm clothing. He never buys it, because he does not need it, but that's another custom of the country. Then again, at the end of the engagement he expects a present–a little backsheesh–two or three dollars, and a certificate that you are pleased with his services.

That is the cost of the highest priced man, who can be guide as well as servant, but you can get "bearers" with lesser accomplishments for almost any wages, down as low as $2 a month. But they are not only worthless; they actually imperil your soul because of their exasperating ways and general cussedness. You often hear that servants are cheap in India, that families pay their cooks $3 a month and their housemen $2, which is true; but they do not earn any more. One Swede girl will do as much work as a dozen Hindus, and do it much better than they, and, what is even more important to the housewife, can be relied upon. In India women never go out to service except as nurses, but in every household you will find not less than seven or eight men servants, and sometimes twenty, who receive from $1 to $5 a month each in wages, but the total amounts up, and they have to be fed, and they will steal, every one of them, and lie and loaf, and cause an infinite amount of trouble and confusion, simply because they are cheap. High-priced servants usually are an economy–good things always cost money, but give better satisfaction.

Another common mistake is that Indian hotel prices are low. They are just as high as anywhere else in the world for the accommodations. I have noticed that wherever you go the same amount of luxury and comfort costs about the same amount of money. You pay for all you get in an Indian hotel. The service is bad because travelers are expected to bring their own servants to answer their calls, to look after their rooms and make their beds, and in some places to wait on them in the dining-room. There are no women about the houses. Men do everything, and if they have been well trained as cleaners the hotel is neat. If they have been badly trained the contrary may be expected. The same may be said of the cooking. The landlord and his guest are entirely at the mercy of the cook, and the food is prepared according to his ability and education. You get very little beef because cows are sacred and steers are too valuable to kill. The mutton is excellent, and there is plenty of it. You cannot get better anywhere, and at places near the sea they serve an abundance of fish. Vegetables are plenty and are usually well cooked. The coffee is poor and almost everybody drinks tea. You seldom sit down to a hotel table in India without finding chickens cooked in a palatable way for breakfast, lunch and dinner, and eggs are equally good and plenty. The bread is usually bad, and everybody calls for toast. The deserts are usually quite good.

It takes a stranger some time to become accustomed to barefooted servants, but few of the natives in India of whatever class wear shoes. Rich people, business men, merchants, bankers and others who come in contact on equal terms with the foreign population usually wear them in the streets, but kick them off and go around barefooted as soon as they reach their own offices or their homes. Although a servant may be dressed in elaborate livery, he never wears shoes. The butlers, footmen, ushers and other servants at the government house in Calcutta, at the viceregal lodge at Simla, at the palace of the governor of Bombay, and the residences of the other high officials, are all barefooted.

Everybody with experience agrees that well-trained Hindu servants are quick, attentive and respectful and ingenious. F. Marion Crawford in "Mr. Isaacs" says: "It has always been a mystery to me how native servants manage always to turn up at the right moment. You say to your man, 'Go there and wait for me,' and you arrive and find him waiting; though how he transferred himself thither, with his queer-looking bundle, and his lota and cooking utensils and your best teapot wrapped up in a newspaper and ready for use, and with all the hundred and one things that a native servant contrives to carry about without breaking or losing one of them, is an unsolved puzzle. Yet there he is, clean and grinning as ever, and if he were not clean and grinning and provided with tea and cheroots, you would not keep him in your service a day, though you would be incapable of looking half so spotless and pleased under the same circumstances yourself."

Every upper servant in an Indian household has to have an under servant to assist him. A butler will not wash dishes or dust or sweep. He will go to market and wait on the table, but nothing more. A cook must have a coolie to wash the kitchen utensils, and wait on him. He will do nothing but prepare the food for the table. A coachman will do nothing but drive. He must have a coolie to take care of the horse, and if there are two horses the owner must hire another stable man, for no Hindu hostler can take care of more than one, at least he is not willing to do so. An American friend has told me of his experience trying to break down one of the customs of the East, and compelling one native to groom two horses. It is too long and tearful to relate here, for he was finally compelled to give in and hire a man for every horse and prove the truth of Kipling's poem:

"It is not good for the Christian raceTo worry the Aryan brown;  For the white man riles,  And the brown man smiles,And it weareth the Christian down  And the end of the fight  Is a tombstone whiteWith the name of the late deceased,  And the epitaph clear:  A fool lies here,Who tried to hustle the East."

That's the fate of everybody who goes up against established customs. And so we hired a "bearer."

There were plenty of candidates. They appeared in swarms before our trunks had come up from the steamer, and continued to come by ones and twos until we had made a selection. They camped outside our rooms and watched every movement we made. They sprang up in our way from behind columns and gate-posts whenever we left the hotel or returned to it. They accosted us in the street with insinuating smiles and politely opened the carriage door as we returned from our drives. They were of all sizes and ages, castes and religions, and, strange to say, most of them had become Christians and Protestants from their strong desire to please. Each had a bunch of "chits," as they call them–recommendations from previous employers, testifying to their intelligence, honesty and fidelity, and insisted upon our reading them. Finally, in self-defense, we engaged a stalwart Mohammedan wearing a snow-white robe, a monstrous turban and a big bushy beard. He is an imposing spectacle; he moves like an emperor; his poses are as dignified as those of the Sheik el Islam when he lifts his hands to bestow a blessing. And we engaged Ram Zon Abdullet Mutmammet on his shape.

It was a mistake. Beauty is skin deep. No one can judge merit by outside appearances, as many persons can ascertain by glancing in a mirror. Ram Zon, and that was what we called him for short, was a splendid illusion. It turned out that he could not scrape together enough English to keep an account of his expenditures and had to trust to his memory, which is very defective in money matters. He cannot read or write, he cannot carry a message or receive one; he is no use as a guide, for, although information and ideas may be bulging from his noble brow, he lacks the power to communicate them, and, worse than all, he is surly, lazy and a constitutional kicker. He was always hanging around when we didn't want him, and when we did want him he was never to be found.

Ram had not been engaged two hours before he appeared in our sitting room, enveloped in a dignity that permeated the entire hotel, stood erect like a soldier, brought his hand to his forehead and held it there for a long time–the salute of great respect–and gave me a sealed note, which I opened and found to read as follows:

"Most Honored Sir:–I most humbly beg to inform you this to your kind consideration and generousitee and trusting which will submit myself to your grant benevolence for avoid the troublesomeness to you and your families, that the servant Ram Zon you have been so honorable and benovelent to engage is a great rogue and conjurer. He will make your mind buzzling and will steal your properties, and can run away with you midway. In proof you please touch his right hand shoulder and see what and how big charm he has. Such a bad temperature man you have in your service. Besides he only grown up taller and looks like a dandee as it true but he is not fit to act in case not to disappeared. I beg of you kindly consult about those matters and select and choose much experienced man than him otherwise certainly you could be put in to great danger by his conjuring and into troubles.

"Hoping to excuse me for this troubles I taking, though he is my caste and countryman much like not to do so, but his temperature is not good therefore liable to your honourablesness, etc., etc."

When I told Ram about this indictment, he stoutly denied the charges, saying that it was customary for envious "bearers" to say bad things of one another when they lost good jobs. We did not feel of his right arm and he did not try to conjure us, but his temperature is certainly very bad, and he soon became a nuisance, which we abated by paying him a month's wages and sending him off. Then, upon the recommendation of the consul we got a treasure, although he does not show it in his looks.

The hotels of India have a very bad name. There are several good ones in the empire, however, and every experienced traveler and every clubman you meet can tell you the names of all of them. Hence it is not impossible to keep a good hotel in India with profit. The best are at Lucknow and Darjeeling. Those at Caucutta are the worst, although one would think that the vice-regal capital would have pride enough to entertain its many visitors decently.

Bombay at last has such a hotel as ought to be found in Calcutta and all the other large cities, an architectural monument, and an ornament to the country. It is due to the enterprise of the late Mr. J. N. Tata, a Parsee merchant and manufacturer, and it is to be hoped that its success will be sufficient to stimulate similar enterprises elsewhere. It would be much better for the people of India to coax tourists over here by offering them comforts, luxuries and pleasures than to allow the few who do come, to go away grumbling. The thousands who visit Cairo every winter are attracted there by the hotels, for no city has better ones, and no hotels give more for the money. Hence they pay big profits, and are a source of prosperity to the city, as well as a pleasure to the idle public.

The most interesting study in Bombay is the people, but there are several excursions into the country around well worth making, particularly those that take you to the cave temples of the Hindus, which have been excavated with infinite labor and pains out of the solid rock. With their primitive tools the people of ancient times chiseled great caverns in the sides of rocky cliffs and hills and fashioned them after the conventional designs of temples, with columns, pillars, vaulted ceilings, platforms for their idols and pulpits for their priests. The nearest of these wonderful examples of stone cutting is on an island in the harbor of Bombay, called Elephanta, because at one time a colossal stone elephant stood on the slope near the landing place, but it was destroyed by the Portuguese several centuries ago. The island rises about 600 feet above the water, its summit is crowned with a glorious growth of forest, its sides are covered with dense jungles, and the beach is skirted by mangrove swamps. You get there by a steam launch provided by the managers of your hotel, or by Cook & Sons, the tourist agents, whenever a sufficiently large party is willing to pay them for their trouble. Or if you prefer a sail you can hire one of the native boats with a peculiar rigging and usually get a good breeze in the morning, although it is apt to die down in the afternoon, and you have to take your chances of staying out all night. The only landing place at Elephanta Island is a wall of concrete which has been built out across the beach into four or five feet of water, and you have to step gingerly lest you slip on the slime. At the end of the wall a solid stairway cut in the hillside leads up to the temple. It was formerly used daily by thousands of worshipers, but in this degenerate age nobody but tourists ever climb it. Every boat load that lands is greeted by a group of bright-eyed children, who follow the sahibs (gentlemen) and mem-sahibs (ladies) up the stairs, begging for backsheesh and offering for sale curios beetles and other insects of brilliant hues that abound on the island. Coolies are waiting at the foot of the stairs with chairs fastened to poles, in which they will carry a person up the steep stairway to the temple for 10 cents. Reaching the top you find a solid fence with a gateway, which is opened by a retired army officer who has been appointed custodian of the place and collects small fees, which are devoted to keeping the temples clean and in repair.

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