Автор не определен

Characterized by clear and accessible explanations, numerous examples and sample sentences, a new section on register and tone, and useful appendices covering topics including age and time, A Comprehensive French Grammar, Sixth Edition is an indispen…

Research confirms that it is six times more costly to attract a new customer than it is to retain an existing one. Creating a culture of service excellence requires planning, preparation, and persistence. Customer Service in Health Care is designed t…

100+ quick and delicious diabetes-friendly recipes If you have diabetes, watching what you eat is one of the most important things you can do to stay healthy. With the help of the American Diabetes Association, Quick & Easy Diabetic Recipes For Dummi…

This major survey of the history and culture of Roman Britain spans the period from the first century BC to the fifth century AD. Major survey of the history and culture of Roman Britain Brings together specialists to provide an overview of recent de…

In this ground-breaking new study,Jacques Le Goff, arguably the leading medievalist of his generation, presents his view of the primacy of the Middle Ages in the development of European history. «[A] superb and necessary book. This provocative assess…

Offers a broad and unique look at Ancient Egypt during its long age of imperialism Written for enthusiasts and scholars of pharaonic Egypt, as well as for those interested in comparative imperialism, this book provides a look at some of the most intr…

Sharing is central to how we live today: it is what we do online; it is a model of economic behaviour; and it is also a type of therapeutic talk. Sharing embodies positive values such as empathy, communication, fairness, openness and equality. The Ag…

A Companion to Japanese History provides an authoritative overview of current debates and approaches within the study of Japan’s history. Composed of 30 chapters written by an international group of scholars Combines traditional perspectives with the…

This innovative book explores of the grandest and longest lasting empire in Indian history. Examines the history of the Mughal presence in India from 1526 to the mid-eighteenth century Creates a new framework for understanding the Mughal empire by ad…

Media practices and the everyday cultures of transnational migrants are deeply interconnected. Mediating Migration narrates aspects of the migrant experience as shaped by the technologies of communication and the social, political and cultural config…

This second edition of Questions and Answers for Dental Nurses reflects the major changes that have taken place in dental nursing over recent years. A valuable self-assessment guide for dental nurses, this edition covers the topics featured on the NE…

During the Holocaust, 99 percent of all Jewish killings were carried out by members of state organizations. In this groundbreaking book, Stefan Kühl offers a new analysis of the integral role that membership in organizations played in facilitating th…

A Timely Look Back at the Era That Shaped Our World Thousands of years of recorded history show that the main way in which human societies have been organized is as empires. Today, the evidence of recent European overseas empire’s lasting effects is …

This level of nurse works largely independently and their work is managed rather than supervised. They are able to demonstrate their duties to less experienced employees and supervise students, and can undertake surveys or audits. They may occasional…

The most comprehensive and up-to-date guide to modern corporate restructuring techniques Mergers and acquisitions are two of today's most important competitive tools used by corporations in a rapidly changing global business landscape. In this new up…

THE DEFINITIVE GUIDE TO NAVIGATING TODAY'S FINANCIAL SERVICES INDUSTRY From «one-stop shopping» for financial services to major structural shifts within the industry, rapid changes in information technology, trends toward business combinations, statu…

The financial markets are made up of people from very diverse backgrounds but whether by long or short term investment these market participants all have a desire to win by varying degrees. Many market participants, especially short term traders are …

During the last thirty years, a wide range of product companies throughout the Western economies have considered moving into or setting up service businesses. Some have rejected the idea after careful consideration, some have wandered into competitiv…

This book is a quantitative text, which focuses on the real issues behind serious modeling and analysis of communications networks. The author covers all the necessary mathematics and theory in order for students to understand the tools that optimize…