John Wiley & Sons Limited (pro John Wiley & Sons Limited (pro

When it was first published in 1995, Mel Silberman's 101 Ways to Make Training Active became an instant bestseller. Now this revised and updated second edition offers the same dynamic approach and several completely new case examples. The examples su…

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new p…

This book examines the nature of the self and self-identity in the modern age, and the way in which they have been moulded through the alteration of bodily appearance, exemplified fashions, facelifts and diets. The idea that an individual's character…

Internationally acclaimed fundraising consultant Ken Burnett has completely revised and updated his classic book Relationship Fundraising to offer fundraising professionals an invaluable resource for learning the techniques of effective communication…

When it was first published more than sixteen years ago, John Bryson's Strategic Planning for Public and Nonprofit Organizations introduced a new and thoughtful strategic planning model. Since then it has become the standard reference in the field. I…

A fresh look at proven ways to protect your wealth from the author of the classic Bear Markets book Harry Schultz has been identifying bear market warning signals and teaching people how to prepare a profitable survival portfolio in light of these si…

Designing with Models, Second Edition is the revised, step-by-step guide to basic and advanced design process modeling. This comprehensive text explains the process from start to finish, and has been expanded to include up-to-date information on digi…

The allocation of limited public and private resources depends on reliable data and empirical analysis, and The Future of Philanthropy is filled with hard-to-find data, graphs, and charts, as well as full citation and source lists at the end of each …

Kick up your training sessions a notch! If you want to make group learning more fun and effective, this is the resource for you. Training expert Elaine Biech, author of Training for Dummies, challenged some of the world’s best game designers to creat…

This book is designed to be a quick guide to European Union law and explains how it may be used for practical effect. It is written in a clear style for practitioners who are in a hurry to master the subject, and contains precedents of the kinds of d…

The World's Great Philosophers provides an introduction to and overview of some of the most profound and influential thinkers in the history of philosophy. Presents an introduction to and overview of some of the most profound and influential thinkers…

Healthcare organisations have to manage change in order to evolve and improve care. This book explores the use of reflective practice as a practical tool to examine growth and change and to develop an effective health care organisation.

The Trainer’s Journey to Competence draws on Jean Barbazette’s thirty-five years of experience in training trainers. The book serves as both a useful source of career advice for those in the training field, and as a starting point for creating a role…

To be competitive, service providers cannot customize every installation but must simultaneously offer services that meet a wide range of perceived customer needs. This guide shows commercial service providers and equipment vendors how to build compe…

In the late 1950s, many of the more refined aspects of Fourier analysis were transferred from their original settings (the unit circle, the integers, the real line) to arbitrary locally compact abelian (LCA) groups. Rudin's book, published in 1962, w…

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new p…

The sales function is the front-line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well-versed in the basics of selling, from identifying new p…

Five years ago the world of agency communications turned upside down. Ogilvy introduced 360 degree thinking, Unilever formulated their ABC process, TBWA developed their Disruptive philosophy, and total communications planning was born. Now, total com…

The central thesis of The Web's Awake is that the phenomenal growth and complexity of the web is beginning to outstrip our capability to control it directly. Many have worked on the concept of emergent properties within highly complex systems, concen…

In principle the advanced, market-driven world in which we now live is fuelled by knowledge, information and transparency, but in practice the processes that produce this world systematically corrupt and denigrate knowledge: this is the powerful and …