Don Peppers
Книги автора: Don Peppers
In today’s competitive marketplace, customer relationship management is critical to a company’s profitability and long-term success. To become more customer focused, skilled managers, IT professionals and marketing executives must understand how to b…
In today’s competitive marketplace, customer relationship management is critical to a company’s profitability and long-term success. To become more customer focused, skilled managers, IT professionals and marketing executives must understand how to b…
Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism «A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to Follow persuasivel…
Praise for Rules to Break & Laws to Follow: How Your Business Can Beat the Crisis of Short-Termism «A fascinating, highly readable synthesis of business principles, technology, sociology and common sense, Rules to Break and Laws to Follow persuasivel…
[b]Every business on the planet is trying to maximize the value created by its customers [/b]
Learn how to do it, step by step, in this newly revised Fourth Edition of [i]Managing Customer Experience and Relationships: A Strategic Framework.[/i] Writ…
[b]Every business on the planet is trying to maximize the value created by its customers [/b]
Learn how to do it, step by step, in this newly revised Fourth Edition of [i]Managing Customer Experience and Relationships: A Strategic Framework.[/i] Writ…