Claire Agutter
Книги автора: Claire Agutter
Prepare for the ITIL Foundation examITIL is best practice for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL is not prescriptive, but rather it is a framework that organisations…
Prepare for the ITIL Foundation examITIL is best practice for IT Service Management, developed by the UK government and globally adopted in both the public and private sectors. ITIL is not prescriptive, but rather it is a framework that organisations…