Paul Sparrow

The original hardback edition of The New Workplace examined modern business terms such as total quality management, just-in-time production, e-business, lean manufacturing and teleworking. It explored what these terms really mean and what effect they…

From the mid-1980s to the turn of the 1990s the international HR field was considered to be in its infancy. There continues to be both an evolution of territory covered by the field – a series of successively evolving cultural, geographical and insti…

From the mid-1980s to the turn of the 1990s the international HR field was considered to be in its infancy. There continues to be both an evolution of territory covered by the field – a series of successively evolving cultural, geographical and insti…

Just-in-time, «total quality management», «lean manufacturing», «call centres», «team work», «empowerment» – most people in business have heard these buzz words, often offered as a panacea to all profit ills. So why don't they always work? Can you co…