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Работа с клиентами

Ben Reason «Service Design for Business. A Practical Guide to Optimizing the Customer Experience»

17.05.2022 PDF-книга [отзывов: 0]
Bruce Loeffler «The Experience. The 5 Principles of Disney Service and Relationship Excellence»

17.05.2022 PDF-книга [отзывов: 0]
Robert Solomon «The Art of Client Service. The Classic Guide, Updated for Today's Marketers and Advertisers»

17.05.2022 PDF-книга [отзывов: 0]
David S. Williams «Connected CRM. Implementing a Data-Driven, Customer-Centric Business Strategy»

17.05.2022 PDF-книга [отзывов: 0]
Maria Martinez «Customer Success. How Innovative Companies Are Reducing Churn and Growing Recurring Revenue»

17.05.2022 PDF-книга [отзывов: 0]
Rohit Verma «The Cornell School of Hotel Administration on Hospitality. Cutting Edge Thinking and Practice»

17.05.2022 PDF-книга [отзывов: 0]
Marsha Collier «The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More!»

17.05.2022 PDF-книга [отзывов: 0]
Katie Delahaye Paine «Measure What Matters. Online Tools For Understanding Customers, Social Media, Engagement, and Key Relationships»

17.05.2022 PDF-книга [отзывов: 0]
Dennis Snow «Unleashing Excellence. The Complete Guide to Ultimate Customer Service»

17.05.2022 PDF-книга [отзывов: 0]
Jeffrey J. Fox «How to Be a Fierce Competitor. What Winning Companies and Great Managers Do in Tough Times»

17.05.2022 PDF-книга [отзывов: 0]
Real Bergevin «Call Centers For Dummies»

17.05.2022 PDF-книга [отзывов: 0]
Karl Weber «Chocolates on the Pillow Aren't Enough. Reinventing The Customer Experience»

17.05.2022 PDF-книга [отзывов: 0]
Jill Griffin «Taming the Search-and-Switch Customer. Earning Customer Loyalty in a Compulsion-to-Compare World»

17.05.2022 PDF-книга [отзывов: 0]
Joe Calloway «Indispensable. How To Become The Company That Your Customers Can't Live Without»

17.05.2022 PDF-книга [отзывов: 0]
Anders Gustafsson «Competing in a Service Economy. How to Create a Competitive Advantage Through Service Development and Innovation»

17.05.2022 PDF-книга [отзывов: 0]
Ray Pelletier «It's All About Service. How to Lead Your People to Care for Your Customers»

17.05.2022 PDF-книга [отзывов: 0]
Frederick Newell «Why CRM Doesn't Work. How to Win by Letting Customers Manange the Relationship»

17.05.2022 PDF-книга [отзывов: 0]
John R. DiJulius «What's the Secret?. To Providing a World-Class Customer Experience»

17.05.2022 PDF-книга [отзывов: 0]
Lior Arussy «Passionate and Profitable. Why Customer Strategies Fail and Ten Steps to Do Them Right!»

17.05.2022 PDF-книга [отзывов: 0]
Chip R. Bell «Take Their Breath Away. How Imaginative Service Creates Devoted Customers»

17.05.2022 PDF-книга [отзывов: 0]
Liz Kao «Salesforce For Dummies»

10.10.2020 PDF-книга [отзывов: 0]
Isabella Villani «Transform Customer Experience»

14.10.2020 PDF-книга [отзывов: 0]
Bill Thomas «Anticipate»

17.05.2022 PDF-книга [отзывов: 0]

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